Terms of business.
The terms for every job we carry out: quotes, deposits, cancellations, your vehicle's paint, payment and our guarantee.
About these terms
These terms apply to all work carried out by Second Skin, Unit 7, Cross Green Close, Leeds LS9 0SG. By booking work with us, you agree to them. If anything here is unclear, please ask before you book: hello@secondskinwraps.co.uk or 0113 496 0385.
Quotes and prices
All prices include VAT. A quote is based on the information and photos you give us and is valid for 30 days. We confirm the final price after checking the paint, before any work begins, and the price we confirm is the price you pay unless you ask us to add to the job.
Booking and deposits
A deposit of 20% of the confirmed price secures your dates. The deposit is taken off the final bill. Film is ordered for your job once the deposit is paid.
Cancelling or moving your dates
You can move your dates at no cost with at least seven days' notice, and your deposit moves with you. If you cancel with at least seven days' notice, we refund your deposit in full. If you cancel with less notice, we may keep some or all of the deposit to cover film already ordered for your job and the time we set aside for it.
Your vehicle and its paint
Please bring the vehicle clean and with personal belongings removed. We inspect every vehicle when it arrives and record any existing damage with you.
Film bonds best to sound factory paint. Paint that has been resprayed, repaired or is already failing can lift when film is removed or repositioned. We check the paint and tell you about any concerns before we start, but we cannot be responsible for paint that fails because of its own condition.
Removing an existing wrap or old film is priced separately, because the time it takes depends on its age and condition.
Collection and delivery
Where we have agreed to collect and deliver your vehicle, it is covered by our insurance while it is in our care. Please make sure the vehicle is taxed, has a valid MOT where one is needed, and is safe to drive.
Payment
The balance is due when the work is finished, by card or bank transfer. Vehicles are released once payment has been received.
Our guarantee
Every job carries a one-year guarantee on the fitting. If film lifts, peels or bubbles because of the way it was fitted, we will put it right free of charge. The guarantee does not cover damage from accidents, stone impacts, vandalism, pressure washers used close to film edges, automatic brush car washes, or products not recommended on our aftercare card.
The film manufacturers provide their own warranties on the film itself, which we will explain when you book.
Aftercare
You will receive an aftercare card when you collect your vehicle. Following it is the best way to make the film last, and it is a condition of the guarantee.
Your statutory rights
Nothing in these terms affects your rights under the Consumer Rights Act 2015, including your right to have work carried out with reasonable care and skill.
Our liability
We are responsible for loss or damage caused by our failure to take reasonable care and skill. We are not responsible for losses that were not foreseeable, or for business losses where you use the vehicle for business. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for anything else that cannot be limited by law.
Complaints
If you are not happy with our work, please tell us as soon as possible so we can look at it and put it right.
Governing law
These terms are governed by the law of England and Wales.
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